Data Protection

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

data storage
We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name and address of the buyer.

In addition, the following data is also stored by us for the purpose of processing the contract: name, address, email, etc. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of credit card data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our tax advisor to fulfill our tax obligations.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given your express consent beforehand. If we use third-party services to carry out and process processing, the provisions of the Data Protection Act are complied with. The personal data that you provide to us when placing an order or by email (e.g. name, contact details) will only be processed for correspondence with you and only for the purpose for which you provided us with the data.

After the purchase process has been canceled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period. The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) of the GDPR.

Our webshop is hosted on the e-commerce platform of Shopify (Shopify Inc., Waterloo, ON, Canada). We have concluded a (standard) contract for order data processing with Shopify. When you create a user account in our webshop or make a purchase, you disclose personal information that is forwarded to Shopify servers and stored and processed there. These servers are located in the USA and Canada.

What data is involved?

Information on the use of personal data can be found on Shopify's following page:

https://www.shopify.com/legal/privacy

Point 3 lists the information Shopify stores:
What information we collect and why: We collect the name, email address, shipping and billing address, payment information, company name, phone number, IP address and device information of our merchants' customers. We need this information to provide our services to our merchants, which include supporting and processing orders, authentication and processing payments. We also use this information to improve our service offerings.

When do we collect this information?
The information is collected when our merchants' customers use or access our services, such as when a customer visits a merchant's website, places an order, or registers a user account on a merchant's website. [End of translation]


In summary: In our webshop you only have to and can enter the usual information that is absolutely necessary for a purchase, i.e. name, email address, address, etc.

cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.

newsletter
You have the option of subscribing to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information about areas of interest, date of birth and postcode [...].

As soon as you have registered for the newsletter, we will send you a link by email to confirm your registration. You can cancel your newsletter subscription at any time. To do so, simply click on "unsubscribe" at the very bottom of a newsletter email from us. We will then immediately delete your data in connection with the newsletter dispatch.

We use Mailchimp as our marketing platform. By signing up to our newsletter, you acknowledge that your information will be sent to Mailchimp for processing. You can find out more about Mailchimp's privacy practiceshere .

OneSignal Push Notification

When you visit our websites, we will ask you with a screen message whether we can inform you of news in the future with messages sent from your browser (push notifications). Consent is given for the browser in which you are logged in. If you consent, you will receive push notifications from our website at regular intervals. Clicking on them will take you directly to the advertised website and/or campaign. You can unsubscribe from push notifications at any time if you no longer want them. This is possible directly with each push notification delivered (depending on the browser) or on our website and in the general browser/system settings (depending on the browser/system).

For implementation, we use the technology of the provider OneSignal, 201 San Antonio Circle Suite #140, Mountain View, CA, USA. You can find the provider's data protection information here: https://onesignal.com/privacy_policy . In order to send you the push notifications, it is necessary that non-personal data, such as a message, is sent to the OneSignal server. It is necessary that a non-personal ID is assigned to clearly assign the device, which does not allow OneSignal to draw any conclusions about the person.


OneSignal may also store cookies on your device if you have consented to the use and storage of third-party cookies. The purpose of using the service is to make it easier for us to process inquiries and provide our website. The legal basis for the use of cookies is Art. 6 Para. 1 Clause 1 Letter a of GDPR, as the data processing in this regard is carried out on the basis of your consent. The legal basis is also Art. 6 Para. 1 Clause 1 Letter f of GDPR, as we have a legitimate interest in processing inquiries that are voluntarily sent to us.

The data will be deleted as soon as it is no longer required for our recording purposes or to process your request. In our case, this is usually after 90 days. You can revoke your consent to the storage and use of cookies by OneSignal by deactivating "third-party cookies" or by technically deactivating them in the settings of your browser or using browser add-ons; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

With an EU-US Privacy Shield certification from the US Department of Commerce, OneSignal has committed to complying with the EU-US Privacy Shield Agreement between the EU and the US regarding the collection, use, and storage of personal data from EU member states. You can find more information about OneSignal and data protection at OneSignal at https://onesignal.com/privacy_policy .


Security

We transmit your personal data securely using encryption. This also applies to your order and customer login. We use the TLS (Transport Layer Security) or SSL (Secure Socket Layer) coding system. We also use technical and organizational measures to protect our websites and other systems against loss, destruction, access, alteration or distribution of your data by unauthorized persons.

exercise of your rights

You can contact us at any time at contact@quipster.eu to exercise your rights.

The rights you are guaranteed are:

• Access
• Correction
• Storage
• Objection
• Deletion
• Restriction of data processing
• Portability

The exercise of the rights listed is in any case free of charge.